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I went into this store 5111 rogers ave fort smith ar 72901 after being a Top Hand Heart You Matter Teacher shirt sweater loyal customer for almost 9 years I needed to exchange 2 pair of 5t jeans and get a larger size I didn’t have my receipt but tags were still attached and even stickers and hadn’t been worn or anything brand new jeans and the assistant manager wouldn’t allow me to exchange them because their store policy is you have to get the exact same item can’t even deviate from the wash or style of jeans if you have bootcut you must exchange for bootcut can’t get skinny of husky and if you have a blue berry wash you can’t get a dark color for example so I am now forced to try and sell the jeans online to try and get money to purchase my child some she can fit because I lost my receipt I am so livid at this because number one I used to work at this store and number two I loved shopping here for my children and she couldnt even make a one time exception I will be calling corporate and complaining about the return policy I see now why I have heard so many complaints about this place the manager didn’t even say oh i’m sorry about that or I wish I could accommodate you but its against our policy or anything. Congrats you just lost my business I will be cancelling my credit card and will never shop at your store again this is not okay you should be ashamed of yourselves I do hope you fired that manager for being a racist. I recently ordered my daughter 2 pairs of summer pyjamas in the same style and size that I bought at your store last year they are noticeably smaller and hardly fit while the ones I bought last year still have plenty of room either they were labelled wrong or your sizes are completely arbitrary
Source: Premium Top Hand Heart You Matter Teacher shirt sweater
Top Hand Heart You Matter Teacher shirt sweater, Hoodie, Sweater, Longsleeve T-Shirt For Men and Women
Top Hand Heart You Matter Teacher shirt sweater
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